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Lucerne Foods

Lucerne Foods

www.lucernefoods.com
What is your customer experience with Lucerne Foods?

Lucerne Foods Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Lucerne Foods has a 2.2 star rating from 51 reviews and overall consumer sentiment is negative; many report quality and consistency problems in Lucerne Foods reviews.

Positive Feedback

Shoppers note competitive prices, wide availability, and occasional delicious cheese and dairy items with good product diversity.

Negative Feedback / Risk Areas

  • Frequent reports of spoiled milk, yogurt, and cream before sell-by dates indicating quality control issues in multiple lots.
  • Packaging and fill‑level inconsistencies, including underfilled containers and hard‑to‑open or non resealable bags.
  • Misleading labeling claims on smoked flavors and product changes that alter taste or texture.
  • Customers cite poor response to complaints and repeated Lucerne Foods customer complaints seeking refunds or answers.

Key Takeaways for Future Customers

  • Inspect product condition and fill levels at purchase and before use.
  • Be prepared to request a refund if items spoil or are misrepresented.
  • Consider alternate brands if you value consistent quality; document lot numbers when contacting customer service.
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Media from reviews

Lucerne Foods - Insight
Lucerne Foods - Large curd cottage cheese changesLucerne Foods - Large curd cottage cheese changes - Image 2Lucerne Foods - Large curd cottage cheese changes - Image 3Lucerne Foods - Bad lactose free 2% milkLucerne Foods - Safeway cheddar cheeseLucerne Foods - Bad cheese sold at Albertsons . Representative for Albertsons and cheese...
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Show reviews that mention
cheese cream products cottage cheese milk price container shredded cheese low fat taste
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Marcus E Akm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Insight

Lucerne Foods - Insight

I buy the strawberry cream cheese a lot, but this time I got regular cc in a strawberry cc container. I'm probably not the only one either.

Hopefully, you can figure out what happened and fix it. Thanks.

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Lee P Mzd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker El Segundo, California

Large curd cottage cheese changes

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Lucerne Foods - Large curd cottage cheese changes
Lucerne Foods - Large curd cottage cheese changes - Image 2
Lucerne Foods - Large curd cottage cheese changes - Image 3
Updated by user Nov 29, 2025

Keep at it,,

Original review Nov 08, 2025

What happened to your large curd cottage cheese?!?

The container was reduced by 25%, The price increased by 25%,

The consistancy of the large curd cc changed from firm, creamy, thick with large curds, to a soupy, runny mess that you can literally just pour out of the container!

The taste also is off, with a strange after taste that is nothing like the creamy deliciousness of the original. This all started when you switched to the smaller 24 ounce container. I could have stood for the size reduction however the runny, strange tasting slop you replaced it with is no good.

I waited and repurchased several times in hope it was just abad batch but alas, seems to be the new norm,,

Lost a customer,,

View full review
Loss:
$25
Pros:
  • Used to be the best dairy around
Cons:
  • Something has drastically changed different dairy taste is off

Preferred solution: The product made the way it was

fort d Kuc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

Safeway cheddar cheese

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Lucerne Foods - Safeway cheddar cheese

I have been a consumer of Safeway cheddar cheese for over 30 years. In the past few years, the old cheddar has become a creamy mess that has lost its flavor and texture.

What a disappointment.

Stopped baking your own bread, messed up your cheese, and pulled Lucerne sherbet. I have no reason to give them a penny again.

View full review
Loss:
$2000
Cons:
  • Lucerne changed all there recipes without notification to there purchasers

Preferred solution: Apology

Idabelle Lia

Bad lactose free 2% milk

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Lucerne Foods - Bad lactose free 2% milk

Just bought Lucerne lactose free 2% milk in the half gallon container.

It tastes like it's contaminated with burnt black rubber. Has a sell by date of Sept.

21, 2025. Other markings are 16:59:72 0*-***. The "7" in the preceding is very hard to read and might be a different number.

It ruined my coffee and cereal. Never had a problem with Lucerne products before, but this is really bad!

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User's recommendation: Make sure the milk tastes OK before using! Complain!

Kathy L Msk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad cheese sold at Albertsons . Representative for Albertsons and cheese out and out lied to me. Bad customer service

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Lucerne Foods - Bad cheese sold at Albertsons . Representative for Albertsons and cheese...
Lucerne Foods - Bad cheese sold at Albertsons . Representative for Albertsons... - Image 2
Lucerne Foods - Bad cheese sold at Albertsons . Representative for Albertsons... - Image 3
Lucerne Foods - Bad cheese sold at Albertsons . Representative for Albertsons... - Image 4

Making Rotel dip for a special occasion using Lucerne processed cheese. Ruined the dip.

Cheese would not melt. Cheese is not individually wrapped slices.

Frightening to think how this goo would harm our bodies. Products like this are a major cause of health problems in America being sold to trusting consumers.

View full review
Loss:
$8

Preferred solution: Full refund

User's recommendation: Be aware that this cheese does not melt. Very bad product

Camarion Yvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gross yogurt consistency, they refuse to respond to my email

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Lucerne Foods - Gross yogurt consistency, they refuse to respond to my email

Do you want yogurt that looks like this? No, I don't think so.

I emailed them about this 3 weeks ago and they refuse to even respond to it.

So I'm posting here instead. Keep companies accountable for their quality or they will keep getting away with it.

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User's recommendation: Buy another brand. This company doesn't care about quality anymore.

Bill L Zdp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Multiple bitter experiences

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Updated by user Oct 05, 2025

You will not receive a refund even for completely spoiled food.Solution: don't buy Lucerne products, even tho they are cheaper.

Original review Aug 31, 2025

We have had multiple packages of Lucerne cream cheese be horrifically spoiled (like something out of a horror movie) and multiple cartons of milk and cream also be spoiled upon opening. I've utterly lost patience with the brand, so we will not buy Lucerne products ever again. Absolutely not worth the slightly lower price.

View full review
Loss:
$7
Cons:
  • Cream cheese
  • Routinely spoiled product- cream
  • Milk

Preferred solution: Full refund

User's recommendation: pick a different brand or you'll be sorry

Gunnar T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FALSE / INCOMPLETE INFORMATION

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Hello,

We bought your smoked Gouda cheese. The packaging says, "hickory smoked".

Nowhere does it say, "hickory smoke flavor added". I discovered the latter after making an internet search.

Why do you do imply via the packaging that the cheese is actually smoked? Thanks

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Preferred solution: If they care about their customers they6 should reply to queries.

User's recommendation: Good cheeses, but according to Pissed Consumer, Lucerne received my query but decided not to act on it. Accurate descriptions on packaging matters. Hickory smoke FLAVORING isn't "hickory smoked".

Beau E Zqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Moldy Cheese

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Lucerne Foods - Moldy Cheese
Lucerne Foods - Moldy Cheese - Image 2

I just bought this bag of cheese today, and it was already Molded when i opened it. Very disappointed to have just bought this and its already bad.

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Faith N Ptn

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Verified Reviewer

Milk is horrible.

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I bought this Lucerne half gallon of milk yesterday. I never buy this brand, but I decided to try this as the market didn't have the milk I buy every week.

I opened up the milk and poured a bowl of cereal.

I must admit this is the worst tasting milk I've ever tasted in my life. I will never buy this brand again.

View full review
Loss:
$250
Cons:
  • Horrible milk

Preferred solution: Full refund

User's recommendation: DO NOT BUY THIS PRODUCT! (MILK)

Dejane Sit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please bring back the old Shredded Cheese Bags!!!!

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Lucerne Foods - Please bring back the old Shredded Cheese Bags!!!!

The new shredded cheese bags are ridiculous! They cannot stand up, so even if you lean them against the wall of the fridge, which you should not need to do, you have to put something in front of it to keep it from slumping down.

The only logical choice then is to put them in a drawer, but that should NOT be the ONLY option.

Please bring back the bags that are able to stand up on their own. See the picture... see what a HUGE footprint your new bags take up?

See the bag next to it, able to stand and take up WAY less footprint space. Yeah, do that!

View full review
Pros:
  • Tasty cheese
Cons:
  • Stupid new bag

Preferred solution: The old shredded cheese bags back that are able to stand up on their own.

User's recommendation: Write to them and request the old bags that stand on their own

Anonymous
map-marker Los Angeles, California

Bad milk

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Lucerne Foods - Bad milk

I bought milk for me to use at work.

I used it for sometime last week.

The smell kept on changing but nothing worrying.

Today I got back to work and I wanted to use it for my cereal

It was okay when I put it in the container.

When I was microwaving I sensed a very bad smell.

I thought maybe someone microwaved smelly food previous day.

Boy i was wrong.

It was the milk.

It transitioned from normal text to yogurt texture.

It smells so bad like rotten eggs.

It has not expired yet

View full review

User's recommendation: Nope. It’s my last time drinking this. I will just enjoy the cheese

Uva Dbi

32 oz, isn't 32 oz of product.

I bought a 32 oz. container of Lucern Plain Non Dat Yogurt.

They're want 32 oz. of Yogurt. I used to get 4 8 oz. bowls of yogurt, now I get a little over 3.

Your charging the same for less. Yes it's a pisser.

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Gracie A Zle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappeared

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I am very disappointed that the Lucerne Coconut Cream for coffee is no longer available. I was so in love with the taste.

I had other family and friends hooked on it also. Its was the best coconut cream Ive ever tasted. No other can match. Im saddened by this.

Anyway to bring it back? abuela421@***.com.

Id appreciate an update. Thank you.

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Pros:
  • Very tasty and rich flavor
Albert V Nmf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint about Lucerne Cottage Cheese

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Updated by user Apr 29, 2025

Never heard from anyone.

Original review Apr 14, 2025

I just purchased a 24 oz container of Lucerne Cottage Cheese. Most companies either raise their prices or sneak in a container smaller in size.

I'm angry that Lucerne has done BOTH for this product; smaller size and larger price. That's a pretty despicable act on your part.

When the opportunity presents itself, I will buy a competitive manufacturer even if their price may be a bit higher. At least their business practices do not stoop as low as Lucerne.

View full review
Pros:
  • Formerly fair pricing
Cons:
  • Lower quality

Preferred solution: Raise the price OR use smaller packaging, not both.

User's recommendation: Beware deceptively smaller container of Lucerne products coupled with increase in price.

Anonymous
map-marker Walla Walla, Washington

Yogurt changed

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For the last few months, their large tubs of strawberry yogurt are disgustingly thick, not their usual creamy yogurt.

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1 comment
Guest

Yep, I emailed them about this with pictures nearly 3 weeks ago and they have sent no response. Terrible company with low-quality products now. Shame.

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